What Should I Expect?
 You can schedule your referral appointment directly or through your veterinarian.
After hour emergencies do not require a referral. We recommend arriving fifteen minutes
prior to your scheduled appointment to allow adequate time for processing your records.
The specialists or emergency veterinarian will ask you a series of questions about your pet's illness and
perform a thorough physical examination. Recommendations for further diagnostics and/or treatments will be made which you may accept or decline. We will gladly provide you with a
written estimate of anticipated fees for treatment/procedures.
Emergency cases will be evaluated and treated promptly. Patients with life-threatening problems will receive the highest priority.
Many patients will be evaluated, treated, and discharged the same day. Patients requiring extended diagnostics or
procedures may need to stay the entire day, overnight or several
days. Critically ill patients or patients recovering from surgery may require
longer periods of hospitalization.
The doctor caring for your pet will discuss this with you. Clients will be informed of their pet's status on a
daily basis and you are welcome to call us and get an update on your pet's status. VRCC has doctors and staff 24/7 and during emergency hours we have a specialist from internal medicine and surgery on call. Your pet is never unattended.
What Do I Have to Do?
- Obtain a completed VRCC referral form from your primary veterinarian. This does not apply to emergencies.
- Call VRCC at 804.784.VRCC (8722) to schedule a referral appointment or to inform us of your estimated time of arrival with an emergency.
- Bring the referral form, pertinent laboratory reports, x-rays and your pet.
- Do not feed your pet prior to the examination. (Water is okay.)
- Rabies vaccinations are required by law and must be
current.
- If you need to cancel or reschedule an appointment,
please notify us 24 hours prior to your scheduled
appointment.
If you have an emergency, call prior to coming for directions and possible life-saving advice . DRIVE CAREFULLY!!
Please be sure your pet is restrained with a leash or confined to a crate or carrier whenever possible.
Services Not Provided
VRCC does not provide wellness examinations, routine vaccinations for procedures such as spaying or neutering.
Inclement Weather
VRCC is always open even in cases of winter
weather, hurricanes, and power outages. We have a
back-up generator to be able to operate even in extreme
conditions which enables us to provide exceptional care to
our patients at all times. Please see the banner on
our homepage which will give updates during storms if we
should lose phone service.
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